According to the information obtained yesterday by MacRumors, those users who buy an Apple Watch 1st generation and the back of the watch has detached, the North American company will be in charge of solving this problem.
The repair, which will be carried out free of charge, must be made in full at an Apple Store or Authorized Technical Service, and the coverage covers up to 3 years after the date of purchase and activation of the product.
Once again, Apple's technical service works, which is no small thing today. Apple has extended a repair policy for all those 1st generation Watch that could have a manufacturing defect. Apparently, under certain circumstances, some watches suffered the separation of the back of the latter from the rest of the body of the device.
The affected customers, estimated by the Cupertino-based company as "the vast minority of users," They can call any Apple store or request an appointment online and schedule a consultation with the Genius, or go directly to an Authorized Technical Service for the brand.
Many users have shared images on social networks and in Apple communities, where you could see his Apple Watch with the back cover detached from the watch body. On many occasions, the problem was caused when removing the watch from its charging base.
This failure, that already seems resolved in later models of the Apple Watch, is predictably due to a defect in the adhesive used in the production of the first devices of the apple company.